Order & Download Help
Need help with a shop purchase or accessing your printable files? Use the form below and include the email used for your purchase, your order number if available, and a description of the issue.
This form is for order and download assistance only. Therapy requests are not accepted through this form. I do not provide personal advice or answer personal questions here.
Before you contact us
Where are my files? Check your purchase confirmation email for the download-page link. Check your spam or promotions folder if you cannot find it.
How do I keep my files? Open each PDF and save a copy to your device before printing.
What paper should I use? For A Victorian Christmas Skating Party, print in color on white matte cardstock, 65–80 lb (176–216 gsm). You will also need scissors and glue; adult supervision is recommended for cutting.
Will anything be mailed? This papercraft is a digital PDF download. No physical product or supplies will be shipped.
Send an order-help request
Enter the email used for your purchase so we can find your order. Please include only details about your shop purchase or download issue.
For order and download assistance only. Therapy requests are not accepted here. I do not provide personal advice or answer personal questions through this form.
